Privacy policy

Morphey Plastering Contractors Ltd is responsible for the personal information described in this notice. Questions or requests may be sent to info@morphsplastering.co.uk.

Information we collect

When you contact us or request a quotation, we may collect your name, email address, telephone number, postcode, preferred contact method, property and project information, photographs, plans and any other details you choose to provide.

How we use it

We use this information to respond to enquiries, assess and price work, arrange appointments, provide contracted services, administer customer relationships, maintain business and accounting records, handle complaints and meet legal obligations.

Our lawful bases

Depending on the circumstances, we process information because it is necessary to take steps at your request before entering a contract, to perform a contract, to comply with legal obligations, or for our legitimate interests in operating and protecting the business and responding to enquiries. We do not use Quick Quote details for unrelated marketing without an appropriate lawful basis.

Who receives information

Information may be processed by service providers supporting website hosting, form delivery, email, file storage, accounting and professional advice. We may also share relevant information with workers, subcontractors or suppliers where reasonably necessary for your enquiry or project, and with authorities where legally required. We do not sell personal information.

International processing

Some technology providers may process information outside the UK. Where this occurs, we rely on the safeguards used by those providers and required by data-protection law.

How long we keep it

Unsuccessful quotation enquiries are normally reviewed and deleted when no longer required, generally within 24 months. Customer, contract, invoice and tax records may be kept for up to seven years after the relevant transaction or relationship, or longer where a dispute or legal requirement makes this necessary. Unneeded photographs and plans are deleted when they are no longer required.

Your rights

Depending on the circumstances, you may ask for access to your information, correction, erasure, restriction, objection or transfer. You may also complain to the Information Commissioner’s Office at ico.org.uk. Contact us first if you would like us to resolve a concern.

Cookies and website data

This version of the website does not intentionally set non-essential advertising cookies. Our hosting provider may process technical logs needed for security and reliable delivery. If analytics or marketing tools are added later, this notice and any cookie choices will be updated first.

Providing information

You are not legally required to submit a Quick Quote. However, we cannot assess or respond to the enquiry without the fields marked as required. Please avoid uploading unnecessary sensitive personal information.

Changes

We review this notice when our services or processing arrangements change. The latest version will remain available on this page.